![]() ![]() Make sure the controller is charged and on.Red or blinking red: Cable or driver error.Moving your headset or starting a VR application will wake it up. Make sure to plug it into your computer's graphics card. Use the included HDMI cable to connect the Link Box to your PC.If you continue to have issues, try a USB 2.0 port.) (Vive supports USB 2.0 or greater, but we have encountered issues with certain USB 3.0 ports. Use the included USB cable to connect the Link Box to an available USB port on your PC.Plug the power cord into the Link Box, and plug it into a power outlet.If you have a first generation Vive Development Kit, do not mix and match the parts.Plug all three of these into the side of the Link Box with orange ports. The end of your Headset's tether has three orange tipped cords (USB, HDMI, and Power).Make sure the headset is properly plugged in:.Check to make sure you have the latest video drivers.The orange tipped cables from the Headset should be connected to the orange ports on the Link Box. Make sure your Link Box is installed in the correct direction.To check this remove cable panel on top of the HMD by pushing it forward. The power cord on the HMD itself can become loose from usage. Make sure all cables are connected firmly.This error can have a number of solutions, so please work from the list below to make sure you've attempted all available solutions: ![]() You can try plugging into the same USB port as well as different USB ports.Įrror 208 (HMD detected over USB, but monitor not found) is a generic HMD error message. You may need to repeat the steps above more than once.You may see more drivers install, wait for this to finish. Wait a few seconds, then plug it all back in.Unplug the Link Box from the PC and power (USB, HDMI, Power).Make sure your default audio playback device is set to HTC-VIVE-0.Įrror 108 (Headset not found) may be a USB / driver issue.Set NVIDIA power management to "prefer maximum performance" as described here:.For troubleshooting for the first generation development kit, click here. This is the troubleshooting guide for the HTC Vive Pre + SteamVR. 2 SteamVR + HTC Vive Pre Troubleshootingįor instructions on first time setup and installation of your Vive Pre, please see the installation guide. ![]()
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